Examining the benefits of digitised onboarding processes in banking, highlighting increased efficiency, flexibility, transparency, and security in a rapidly changing financial landscape.
As they say, you rarely have a second opportunity to make a first impression. First impressions set the tone for all that is to come, and the same logic rings true for the challenge of onboarding banking clients, forming the basis of the business relationship that follows.
As the expectations of institutional clients for digital accessibility and flexibility of services reach the same levels as retail consumers’ counterparts, banks must ensure their onboarding processes are meeting new levels of expectation.
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